Pretend you are a human resource manager in a health care organization and it has come to your attention from a variety of sources that morale and employee satisfaction are on the decline in one of your company’s organizational units. Employees have been working 50% longer shifts for several months to address an increase in patient demand and you suspect it is beginning to take its toll. You are considering the issue and how to address it.
Complete the following two parts of this assignment based upon your research and understanding of methods of addressing the scenario described above.
Part 1: Suggest and support three ways you would determine the nature and extent of the problem and its source. What indicators would you examine?
Part 2: It has been determined that the dip in employee satisfaction is indeed due to long hours, uneven scheduling practices, and no clear end in sight. Complete the following:
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